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Own the post-purchase experience with Route. Scale your brand using the #1 platform for package protection, AI-driven returns, and real-time tracking.

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Jan 12, 2026 · Route is the leading post-purchase platform for modern ecommerce, trusted by over 13,000 brands and protecting over $20 Billion in gross merchandise value to-date.

Route Brand Portal

Route connects to more than a thousand carriers worldwide like UPS, FedEx, DHL, USPS, and more while delivering consistent tracking accuracy across any fulfillment setup.

Recharge & Route FAQs Can the box switch so it's automatically unchecked? What if I didn’t want Route Package Protection? File and manage claims Re-Opening Claims by Customers and …

Build workflows based on the item condition or other criteria, and route items to the most profitable destination like resale, direct-to-customer, or warehouse, to reduce shipping trips.

You can monitor your order’s shipping status any time using Route’s web tracking page, which includes your order’s tracking status, its estimated delivery date, and in some cases, personalized product …