Knowledge base - Wikipedia
A knowledge-based system consists of a knowledge-base representing facts about the world and ways of reasoning about those facts to deduce new facts or highlight inconsistencies.
Knowledge Base Guide: Examples, Templates & Best Practices
A knowledge base is a self-serve online library of information about a product, service, department, or topic. The data in your knowledge base can come from anywhere.
What is a Knowledge Base? Definition, Examples and Guide
Aug 19, 2022 · What is a knowledge base? In general, a knowledge base is a centralized repository of information. A public library, a database of related information about a particular subject and …
What Is a Knowledge Base, and Why Do You Need One? [Definition]
Apr 21, 2025 · A knowledge base is a centralized resource containing information and answers to help customers (or employees) find solutions to common questions, view step-by-step guides, and …
How Knowledge Bases Work (and Why They Matter in 2025)
Apr 21, 2025 · What Is a Knowledge Base? A knowledge base is a centralized repository that organizations use to store, organize, and share information. It serves as a vital resource for …
What is a Knowledge Base? Definition, Types, Features, and ...
Feb 12, 2026 · What is a Knowledge Base? A knowledge base is a centralized digital system that houses structured information about a company’s products, services, and processes. It serves as the …
What is a knowledge base? A comprehensive guide - Zendesk
Aug 11, 2025 · A knowledge base is a specialized repository of information—typically organized and searchable—designed to provide quick access to specific knowledge or information.